Refund policy
Return Policy
Huggifts.store is dedicated to offering high-quality Home & Live series products, from cozy home decor to practical lifestyle goods, each embodying the pursuit of a beautiful life. To safeguard your shopping experience, we have established the following clear and transparent return policy.
30-Day Return Policy
We offer a 30-day return service. You may request a return within 30 days of receiving your item. The returned item must be in the same condition as received, unworn, unused, with tags attached, and in its original packaging. A receipt or proof of purchase is also required.
We offer a 30-day return service. You may request a return within 30 days of receiving your item. The returned item must be in the same condition as received, unworn, unused, with tags attached, and in its original packaging. A receipt or proof of purchase is also required.
To initiate a return, please contact us at info@huggift.shop. The return address is: [INSERT RETURN ADDRESS]. If your return is approved, we will send you a return shipping label and instructions on how and where to send your package. Items sent back without prior return request will not be accepted. For any questions about returns, feel free to contact us at info@huggift.shop.
Company Information
Huggifts.store is technically supported by hostinger(vps13) and owned by HUGGIFTS LLC, with the address: 1500 N Grant St. STE N Denver CO 80203. We are committed to providing you with safe and reliable shopping services.
Huggifts.store is technically supported by hostinger(vps13) and owned by HUGGIFTS LLC, with the address: 1500 N Grant St. STE N Denver CO 80203. We are committed to providing you with safe and reliable shopping services.
Damages and Issues
Please inspect your order upon delivery. If the item is defective, damaged, or incorrect, contact us immediately so we can assess the issue and make it right.
Exceptions / Non-Returnable Items
Certain items cannot be returned, including:
- Perishable goods (e.g., food, flowers, plants)
- Custom products (e.g., special orders, personalized items)
- Personal care goods (e.g., beauty products)
- Hazardous materials, flammable liquids, or gases
We also do not accept returns for sale items or gift cards. Please contact us if you have questions about the return eligibility of your specific item.
Exchanges
The fastest way to get the item you want is to return the current item first. Once your return is accepted, make a separate purchase for the new item.
European Union 14-Day Cooling-Off Period
Notwithstanding the above, if the merchandise is shipped to the European Union, you have the right to cancel or return your order within 14 days for any reason, without justification. The item must meet the same conditions (unworn, unused, tagged, and in original packaging) and require proof of purchase.
Refunds
We will notify you once we receive and inspect your return, informing you whether the refund is approved. If approved, the refund will be automatically issued to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since your return was approved, contact us at info@huggift.shop.